Registration Link: Click Here
Title: Patient Complaints and Medical Professional Regulation: Perspective from Singapore and Hong Kong
Organiser:
Medical Ethics and Humanities Unit, HKUMed
Supporting Organisation:
Centre for Medical Ethics and Law, HKU
Date: 2 May 2026 (Saturday)
Time: 9:00 am – 12:20 pm HKT
Format: Online Webinar via Zoom
p.s. Participants who successfully register for the webinar will receive the Zoom access details two days prior to the event. A reminder email will be sent two hours before the webinar begins.
Registration Link: Click Here
Abstract:
Medical professionalism lies at the heart of contemporary healthcare regulation, shaping expectations of ethical conduct, competence, and accountability. Patient complaints are a key arena in which professionalism is asserted, tested, and redefined through regulatory practice. This seminar offers a comparative examination of patient complaint mechanisms and medical professional regulation in Singapore and Hong Kong. It explores how medical councils receive, investigate, and adjudicate complaints, and how regulatory responses reflect differing understandings of professional responsibility and patient protection. Drawing on a decade-long review of local disciplinary cases, the seminar examines how regulators have interpreted and operationalized medical professionalism in response to public accountability. By situating doctrinal and empirical insights alongside comparative analysis, the seminar reflects on the continuing importance of medical professionalism in disciplinary practice and considers how regulatory responses may shape its development moving forward in increasingly complex healthcare environments.
Speakers:
Dr Anantham Devanand
Head, SingHealth Duke-NUS Lung Centre
Director, SingHealth Duke-NUS Medical Humanities Institute
Executive Director, Centre of Medical Ethics and Professionalism at the Singapore Medical Association
Vice Chair of the National Medical Ethics Committee of Singapore
Dr James Shing-ping Chiu
Honorary Clinical Assistant Professor, Department of Family Medicine and Primary Care, SClinMed, HKUMed
Senior Research Fellow, Centre for Medical Ethics and Law, The University of Hong Kong
Member, PIC(1) & Medical Assessor, Inquiry Panels, Medical Council of Hong Kong
Dr Olivia Ngan
Research Assistant Professor
Medical Ethics & Humanities Unit, SClinMed, HKUMed
Research Fellow, Centre for Medical Ethics and Law, The University of Hong Kong
Prof Wong Wai Tat
Associate Clinical Professor (Teaching), Department of Anaesthesia and Intensive Care, The Chinese University of Hong Kong
Research Fellow (by courtesy), CUHK Centre for Bioethics
Prof Albert Lee
Adjunct Professor of Faculty of Law and Senior Research Fellow, Centre for Medical Ethics and Law, The University of Hong Kong
Emeritus Professor of Public Health and Primary Care, The Chinese University of Hong Kong
Vice President (Asia) of World Association for Medical Law and Editor-in-Chief of Medicine and Law
Chair & Moderator:
Prof Gilberto Leung
Director, School of Clinical Medicine, HKUMed
Co-Director, Centre for Medical Ethics and Law, The University of Hong Kong
Clinical Professor
Tsang Wing-Hing Professor in Clinical Neuroscience
Programme:
Welcome to join us!
Enquiry: Please contact Mr Edison Cheng (mehu@hku.hk).